After-hours AI intake receptionist for small DFW law firms: injury, family, estate and immigration

Inspire Technologies gives small Dallas–Fort Worth law firms an AI intake receptionist that answers your existing number after hours and when you’re busy, asks the intake questions you approve for each practice area, books consultations on your calendar and routes the calls you mark urgent to you. It doesn’t give legal advice. It comes with Front Desk, with a 15-day free trial.

Why small firms lose potential clients at intake

In a small firm, the person who answers the phone is often an attorney, a paralegal who’s also drafting, or nobody at all after 5 p.m. When you’re in court, at a deposition or in a consultation, new inquiries go to voicemail. Some potential clients never leave a message. They call the next firm in the search results.

Intake is where a practice gains or loses its next case, and it’s the part of the week that’s hardest to staff.

Attorney meeting with clients across a desk during a consultation

How AI intake works for a small firm

  1. The AI receptionist answers your existing business number, day or night.
  2. It asks the intake questions you approve for that type of matter and saves the answers in your CRM.
  3. It books the consultation on your calendar, or routes the call to you if it matches your urgent rules.
  4. Anyone who hangs up gets a text back, and follow-up keeps prospective clients from going cold.

The website chatbot, included in every package, does the same for people who reach out through your site. It answers common questions only from the information you approve and hands anything else to your team.

Intake built around your practice area

Personal injury

Injury inquiries often come at night and on weekends, right after an accident, and the caller may be contacting several firms. Speed matters. The receptionist can collect the date and type of incident, whether the caller has seen a doctor, and whether they already have an attorney. You decide whether a new injury inquiry rings through to you or is booked as a consultation.

Family law

Divorce, custody and support calls are sensitive, and some callers are reaching out from a phone they share. Your intake can ask whether it’s safe to call back or text at that number before anyone does. It can also note the type of matter, the county and any court date already set, so the attorney walks into the consultation prepared.

Estate planning and probate

Estate calls are often unhurried, and the caller is frequently an adult child calling for a parent. Intake can note who’s calling and for whom, whether the matter is a will, a trust or probate after a death, and the best time to meet. It then books the consultation without phone tag.

Immigration

Immigration callers are often working against a date on a notice. Intake can note the type of matter and any deadline the caller mentions, then book the consultation or flag it for your team. The receptionist never assesses eligibility or tells the caller what to file. Those questions go to an attorney.

What the AI receptionist doesn’t do

  • It doesn’t give legal advice or evaluate a case.
  • It doesn’t decide conflicts. If your intake collects the names of other parties, your team runs the conflict check before the consultation.
  • It doesn’t promise outcomes, fees or representation.

Questions to ask your counsel before you turn it on

Every firm’s obligations are different. Before launch, it’s worth reviewing call-recording consent, whether and how callers are told they’re speaking with an AI, what your intake disclaimers should say, and how your state’s attorney-advertising rules apply to your intake scripts. We set the system up to match the decisions you make.

Which package fits a small law firm

The AI receptionist comes with Front Desk ($2,500/month) and Autopilot ($4,000/month). Booked ($1,500/month) covers the website, CRM and calendar booking, missed-call text-back, the after-hours website chatbot and starter local SEO. There’s no setup fee, every package has a 3-month minimum, and every package starts with a 15-day free trial.

Every package also includes Google Business Profile optimization and citations, and Front Desk adds Google Maps optimization and local schema, so people searching for a lawyer nearby can find your firm. We don’t sell rankings.

We also answer calls for DFW HVAC, plumbing, electrical, roofing and garage door companies. See all industries we serve.

Frequently asked questions

Does the AI receptionist give legal advice?

No. It collects the details of the inquiry, books the consultation and passes questions about the case to your team so an attorney can follow up.

Can it ask different intake questions for each practice area?

Yes. We set up the questions with you, so a personal injury caller is asked different questions than an estate planning caller.

What happens to inquiries after hours or while I’m in court?

The AI receptionist answers your existing number after hours and when you’re busy, takes the details and books the consultation on your calendar. Calls you mark as urgent are routed straight to you, and anyone who hangs up gets a text back.

Which package includes AI intake?

Front Desk ($2,500/month) and Autopilot ($4,000/month) include the AI receptionist. Booked ($1,500/month) includes the website chatbot, calendar booking and missed-call text-back. There’s no setup fee and a 3-month minimum.

Can we try it before committing?

Yes. Every package starts with a 15-day free trial on our DFW Local Growth page.

See how intake runs for 15 days

Start a 15-day free trial with your own inquiries. No setup fee. Have your counsel review the intake script before launch.